1. COLLECTION AND USE OF PERSONAL DATA
If you do not provide information that is indicated as obligatory, then it may not be possible to manage your registration as a user or to use certain functionalities or services available through the Platform.
1.1. YSHEY, as the data controller, will process your Personal Data for the following purposes:
1.1.1. Managing your registration as a user of the Platform.
The Personal Data that you provide to us will be processed to identify you as a user of the Platform and to give you access to the different functionalities, products and services available to you as a registered user.
1.1.2. The development, compliance and execution of the sales contract of the products or services that you have purchased or any other contract with Us through the Platform. In particular, the following must be taken into account:
If you have chosen the option to save your payment data (cards), you expressly authorize us to process the data indicated to activate and develop the Quick Shopping functionality. The card security code (CVV or CVC) is only used to make the purchase in progress, and will not be stored or further processed as part of your payment data. Consent to activate this functionality means that the payment data will be auto-completed in subsequent purchases, so it will not be necessary to enter these details again for each process, and they will be understood to be valid and in effect for future purchases. You can change or delete your cards at any time in the My Account section. We store and process your card data according to the standard international confidentiality and security principles for debit and credit cards. Use of this functionality may require changing your access code for security purposes. Remember that the secure use of the Platform also depends on you using and storing certain confidential codes correctly.
If you are purchasing a Gift Card and provide us with personal data of third parties, you are responsible for having informed and having obtained their consent so that, in accordance with the Conditions of Use and Purchase of the Platform, we can process their data to (a) manage the delivery or verify the receipt of the Gift Card, and to (b) attend to any requests that you or the third party may have.
1.1.3. Contacting you by email, telephone, SMS or other similar electronic means related to informational correspondence or updates related to the functionalities, products or services contracted, included Platform security updates, whenever it is necessary or reasonable for their execution.
1.1.4. Attending to the requests made to us through the online Customer Service Contact or email NEEDSOMEHELP@YSHEY.COM.
1.2. YSHEY will process your Personal Data as data controller with the following purposes:
1.2.1. Attending to the requests made to us on the Platform through the available communication channels.
1.2.2. Developing, complying and executing the sales contract of products purchased or services contracted, in accordance with the provisions of the Terms and Conditions of the Platform, in particular.
2. NEWSLETTER SUBSCRIPTION
If you authorize your subscription to the YSHEY Newsletter, we will provide you with information about our products and services, by email or by any other similar electronic means as well as through telephone calls.
Subscription to the YSHEY Newsletter includes the use of Personal Data to provide you with customised advertising, related to our products and services through emails, SMS, or other own or third-party collaborator electronic means. In order to improve our service, we inform you that the Personal Data related to your purchases in our online and physical stores, tastes and preferences may be used for analysis purposes, for generating use profiles, marketing studies, quality surveys and to improve interaction with our customers.
If you are a registered user and want to change your preferences regarding the delivery of commercial correspondence by YSHEY, you can do so through any of the Newsletters by following the instructions that we send you in every correspondence.
3. DATA PROTECTION RIGHTS
The Data Controllers commit to respecting the confidentiality of your Personal Data and guarantee that you can exercise your rights. At all times, you can exercise your rights of access, rectification, cancellation and opposition by sending an email to: NEEDSOMEHELP@YSHEY.COM indicating the reason for your request.
If necessary, we can request a copy of your national ID card, passport or other valid document that identifies you. Should you decide to exercise these rights and an email address forms part of the personal data you have provided to us, we would be grateful if you could specifically state this in your communication and indicate the email address with regard to which the rights of access, rectification, cancellation and opposition are to be exercised.
4. OTHER NECESSARY USES OF YOUR PERSONAL DATA
In some cases it may be necessary to provide your Personal Data to third parties that offer us support services, such as financial institutions, anti-fraud agencies, suppliers and providers of technological, logistics, transport and delivery services, customer service and/or analysis of transactions made on the Platform in order to offer the users sufficient guarantees in commercial operations, etc. By providing your Personal Data through this Platform, you expressly authorize us to process and share your information with the aforementioned collaborators. Your authorization includes cases where for service efficiency, the providers may be located in the United States of America or other countries or territories located outside the European Economic Area that do not provide a data protection level comparable to that of your country or, if applicable, of the European Union.
5. INFORMATION ABOUT COOKIES
What is a Cookie?
A Cookie is a small text file that a website stores on your PC, telephone or other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing and make it more user-friendly, and they do not damage your computer. While this Policy uses the general term “Cookies”, as they are the main method for storing information used by this website, the browser's “Local Storage” space is also used for the same purposes as the Cookies. All the information included in this section is also applicable to this "Local Storage".
What are Cookies used for on this website?
What are Cookies NOT used for on this website?
We do not store sensitive personal information, such as your address, your password, your credit or debit card data, etc., in the Cookies we use.
Who uses the information stored in the Cookies?
The information stored in the Cookies from our website is used exclusively by us, except for those identified below as "third-party cookies", which are used and managed by external entities to provide services requested by us to improve our services and the experience of the user when browsing our website. The main services for which these "third-party cookies" are used are to obtain access statistics and to guarantee the payment transactions that are carried out.
How can I avoid using Cookies on this website?
You may restrict, block or delete the Cookies from this website at any time by changing the configuration of your browser following the steps indicated below. While settings are different in each browser, Cookies are normally configured in the "Preferences" or "Tools" menu. For further details on configuring Cookies in your browser, see the "Help" menu in the browser itself.
Which particular Cookies does this website use and for what purpose?
The chart below shows the Cookies, tags and other similar devices used by this website, together with information on the purpose, duration and management (proprietary and by third parties) of each one of them.
Note: This information table will be updated regularly in line with changes made to the services offered on the website. However, occasionally during the process of updating the information table may leave out a cookie, tag or other related device, although they will always have the same objective as those listed in the current table.
smclient: Unique web browser identification. Duration: persistent.
smuuid: Random identifier for anonymous browsing. Duration: persistent.
SERVERID: Server id for load balancing. Duration: persistent.
Smform: Saving Form Values using Cookies. Duration: persistent.
Smg: Unique web browser identification. Permanent, functionality cookies: tailoring of contents and monitoring.
Smgoid: Unique web browser identification. Permanent, functionality cookies: tailoring of contents and monitoring.